Contract Agreement — Frannie Wei Pret-a-Porter
1. Scope of Agreement
This agreement covers the purchase of Ready to Wear Gown(s) and/or Suit(s) from Frannie Wei Pret-a-Porter. This includes fitting, alterations (if applicable), and final pick up.
2. Terms of Payment
The total amount of the purchase shall be paid as follows:
- 50% Downpayment — payable upon order confirmation to secure the item/s.
- 25% Upon 1st Fitting — payable at the time of the first fitting schedule.
- 25% Balance — payable before releasing the gown/suit.
Any payment made is non-refundable and non-transferable. This policy applies regardless of the reason for cancellation, change of mind, or inability to use the item/s.
3. Ready to Wear Gown & Suit Stipulations
- All items are pre-made and available in standard sizes.
- Alterations (if needed) are subject to the in-house alteration policy and may incur additional charges.
- Availability of items is not guaranteed until the downpayment has been made.
- The Designer reserves the right to refuse any alteration request that may compromise the design or structure of the garment.
- Actual colors may vary slightly due to lighting, photography, and screen settings.
4. Fitting Schedule
- A prior appointment is required for all fitting schedules.
- The Client is allowed a maximum of 2 fitting appointments. Additional fittings may be subject to a service fee.
- Please arrive on time for your appointment. A 15-minute grace period will be allowed.
- Late arrival of more than 15 minutes or no-show may result in rescheduling.
5. Pick Up Policy
- The gown/suit must be picked up on the agreed date.
- A storage fee may be charged for items not claimed within 7 days after the scheduled pick up date.
6. Care & Handling
- Please handle the gown/suit with care.
- The Designer is not liable for any damage caused by misuse, improper handling, or failure to follow care instructions.
- Minor imperfections are inherent in hand-finished garments and do not constitute defects.
7. Cancellation
- Once the downpayment is made, the order is considered confirmed.
- Cancellation of the order for any reason shall forfeit all payments made.
Gown & Suit Rental Policy
This Rental Policy is separate from the purchase Contract Agreement above. It applies only to gown and suit rentals from Frannie Wei Pret-a-Porter.
- Reservation & Booking: Reservations are confirmed upon down payment. The reservation is non-transferable.
- Fitting & Measurements: Fittings are required to ensure the best fit. Alterations may be made for fit but not for design.
- Payment: Full payment is required within the agreed schedule. Additional fees may apply for alterations and rush services.
- Security Deposit: A security deposit may be required and is applied after item return and inspection if there is damage.
- Items Included: The rental includes the outfit and standard accessories. Other accessories are available upon request.
- Care & Handling: Handle with care. Avoid food, drinks, makeup, oils, and sharp objects.
- Damage, Stains & Missing Items: Client is responsible for any damage, stains, or missing items. Repair or replacement costs will be charged.
- Return of Items: Items must be returned on or before the agreed return date and time. Late returns may incur additional fees.
- Late Return: Late return without prior notice will be charged per day. Continued delay may result in additional charges.
- Cancellation & Rescheduling: Cancellation or rescheduling is subject to the terms in the rental agreement. Reservation fees are non-refundable.
- Client’s Responsibility: Client must inspect the item upon release. All rental terms and applicable charges have been explained and agreed.
Thank you for trusting Frannie Wei Pret-a-Porter.
